TERMS OF SERVICE

1. About Elorand and These Terms

Elorand is a nutritional guidance practice based in London, United Kingdom. The practice provides dietary assessment, meal planning, and nutritional guidance services to individual clients. These Terms of Service apply to:

• All visitors to and users of the elorand.info website;
• All individuals who submit an enquiry via the website contact form;
• All clients who enter into a formal engagement with Elorand.

These terms are governed by the laws of England and Wales. Elorand is registered at 45 Berwick Street, London W1F 8RS, United Kingdom.

2. Nature of the Services

Elorand provides evidence-informed nutritional guidance in the form of dietary assessment, meal planning, and food habit consultation. Elorand products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.

The guidance provided by Elorand is based on established nutritional science and is intended to support informed decisions about everyday eating habits. It is not a substitute for individualised advice from a qualified wellness or nutrition professional with direct knowledge of your specific circumstances.

We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements. The information and guidance provided by Elorand are general in nature and do not constitute personalised advice for any specific individual unless provided in the context of a formal client engagement.

3. Website Use

You may use the elorand.info website for personal, non-commercial purposes in accordance with these Terms. Specifically, you must not:

• Use the website in any way that breaches applicable law or regulation;
• Use the website to transmit unsolicited commercial communications;
• Attempt to gain unauthorised access to any part of the website or its associated systems;
• Reproduce, redistribute, or commercially exploit any content from the website without prior written consent from Elorand.

Elorand reserves the right to restrict access to the website, or any part of it, at any time without notice.

4. Client Engagement Terms

A formal engagement with Elorand begins upon written confirmation from Elorand following an enquiry. The specific scope, duration, and session structure of each engagement are confirmed in writing at the outset. These general Terms of Service apply to all engagements alongside any engagement-specific terms communicated separately.

4.1 Client Responsibilities

Clients are responsible for submitting accurate dietary log data and completing pre-session questionnaires honestly and in full. The quality of the nutritional guidance provided by Elorand is directly dependent on the accuracy and completeness of client-submitted information. Elorand cannot be held responsible for the quality of guidance where the information provided is inaccurate or incomplete.

4.2 Cancellation and Rescheduling

Cancellation or rescheduling of a session must be communicated to Elorand at least 48 hours before the scheduled session time. Sessions cancelled with less than 48 hours' notice may be forfeited. Cancellation terms specific to each engagement package are confirmed in writing at the start of the engagement.

4.3 Engagement Records

Elorand produces written records throughout the engagement as described in the methodology documentation. Clients receive copies of all records produced. Elorand retains copies of engagement records for a period of five years following engagement conclusion, as set out in the Privacy Policy.

5. Intellectual Property

All content on the elorand.info website — including text, images, the design system, methodology documentation, and any plan templates — is the intellectual property of Elorand and is protected by copyright under applicable UK law.

Plan documents and dietary analyses produced for a client in the course of an engagement are provided for the personal use of that client only. They may not be reproduced, redistributed, or used commercially without prior written consent from Elorand.

You may print or download a single copy of any page on this website for your own personal reference. Systematic extraction of website content by automated means is prohibited.

6. Limitation of Liability

To the extent permitted by applicable law, Elorand accepts no liability for any indirect, consequential, or incidental losses arising from:

• Reliance on information or content on the elorand.info website;
• Temporary unavailability of the website;
• Any loss or damage arising from inaccurate information provided by the client in the course of an engagement.

Nothing in these terms limits Elorand's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law. Nothing in these terms affects your statutory rights as a consumer under applicable UK law.

7. Third-Party Links

The elorand.info website may contain links to third-party websites for reference purposes. These links do not constitute an endorsement of those websites or their content. Elorand has no control over, and accepts no responsibility for, the content or privacy practices of any third-party website.

You access third-party websites at your own risk and subject to their own terms of use.

8. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising in connection with these terms or with Elorand's services are subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights you may have under local law.

9. Changes to These Terms

Elorand may update these Terms of Service from time to time. The date of the most recent revision is noted at the top of this document. Continued use of the website following an update constitutes acceptance of the revised terms. Significant changes affecting active client engagements will be communicated directly by email.